Privacy Policy

1. Overview

Sentralogic Indonesia respects your privacy. This policy explains how we handle information when you visit sentralogic.id, contact us, or use services and integrations that reference this policy.

2. Information we may collect

We may receive information you voluntarily provide, including your name, contact details, organization, project requirements, support messages, and information submitted through a Sentralogic product. We may also process limited technical data such as IP address, browser type, request time, security logs, and service diagnostics.

3. How information is used

Information is used to respond to inquiries, provide and secure services, operate integrations, troubleshoot issues, improve products, comply with legal obligations, and prevent abuse. We do not sell personal information.

4. Google and third-party integrations

When a service connects to Google or another third-party platform, access is limited to the permissions presented during authorization and required for the requested functionality. Data received from Google APIs is handled in accordance with applicable Google API Services User Data Policy requirements, including limited-use requirements. Each product may provide additional notices describing its specific data flow.

5. Sharing

We may share information with infrastructure, hosting, security, communication, and professional service providers only as needed to operate the service, or when required by law. Providers are expected to protect the information they process.

6. Retention and security

We retain information only as long as reasonably necessary for the purpose collected, contractual requirements, security, dispute resolution, or legal obligations. We apply reasonable administrative and technical safeguards, although no internet service can guarantee absolute security.

7. Your choices

You may request access, correction, or deletion of personal information, subject to identity verification and legal or operational retention requirements. See our Data Deletion Instructions.

8. Contact

Privacy questions may be sent to admin@sentralogic.id or by WhatsApp at +62 812-6870-5931.